Privacy notice
Last updated: November 2026
Who we are
SH Accountancy Ltd, trading as S HQ Accountants ("we", "us"), is a company registered in England and Wales, company number [00000000], with its registered office at [registered office address]. We are the data controller for the personal data described in this notice. We are registered with the Information Commissioner's Office (ICO) under registration number [ZA000000].
What we collect
- Enquiries: your name, email, phone number and anything you tell us when you contact us.
- Clients: identity and contact details, identity documents for anti-money laundering checks, financial records, tax references and other information needed to provide our services.
Why we use it and our lawful basis
- To reply to enquiries and give quotes. Our lawful basis is legitimate interests and taking steps before entering into a contract.
- To provide accountancy and tax services. Our lawful basis is performance of a contract.
- To meet our legal obligations, including the Money Laundering Regulations 2017, HMRC requirements and professional body rules. Our lawful basis is legal obligation.
Who we share it with
We share data only where necessary: with HMRC, Companies House, our professional body and regulators, and the trusted suppliers who support our work (such as accounting software, cloud storage and identity-verification providers). Every supplier is bound by contract to protect your data. We never sell personal data.
How long we keep it
We keep enquiry data for up to 12 months if you don't become a client. We keep client records for at least 6 years after our engagement ends, or longer where the law requires it.
International transfers
Some of our software providers may store data outside the UK. Where they do, we make sure appropriate safeguards are in place, such as UK adequacy regulations or the International Data Transfer Agreement.
Your rights
You can ask to access, correct or delete your data, to restrict or object to how we use it, or to transfer it to someone else. To make a request, email us at contact@shq-accountants.co.uk. If you're unhappy with how we handle your data, you can complain to the ICO at ico.org.uk or by calling 0303 123 1113.
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